We are providing free shipping in India on sunglasses, contact lenses and eyeglasses and the contact lens solution are the product which have a some shipping charge due to weight.
The shipping cost for the contact lens solution is rupees 150 for per bottle.
Yes the free shipping are available in all the regions of the India.
No there is no any hidden or additional charges.
Yes You can make any order from any where in world!
Yes if you wish to ship the order out of India there is some shipping charges according to the product.
Yes the Lenstrade.com delivers international shippings at Nominal fixed charge of INR 800 is the shipping cost for international orders!
* Free shipping is only for prepaid orders
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The Company through its website www.lenstrade.com provides you a return, refund or exchange opportunity on your purchase through the website, in the event you are unhappy with your purchase provided you meet with the following conditions:
(a) The appeal for return, exchange or refund should be raised within 7(seven) days of the receipt of the products from our Website;
(b) The price tag or any other identification tag, the invoice and the original packing must be intact and sent back along with the product
(c) The product should not have been used or should not have any dirt or scratches or tear or in short should not be rendered unsellable;
(d) You require mentioning your order number, the date of order and your date of receipt;
(e) Make certain that the return package is appropriately sealed and sent to the Company as any damage in transit will continue to be your responsibility and this policy will cease to be applicable;
(f) The Company has a dedicated team which will check the returned products and their decision of your request will be final to accept or reject;
(g) In case your request is accepted by our team, we would refund you an amount after deduction of the shipping cost.
(h) To request for a return, refund or exchange, please contact our customer care at +91-11-41084400 or mail us at email@example.com and we will get in touch with you.
Ensure no scratches are made. The frames should not be bent or twisted. All screws and any embedment should remain intact and must be returned with all the original box, instructions, guarantee and any other extras or complimentary offers, if any.
The refund, return or exchange process will be initiated only after we have received the product/s in the condition as mentioned above.
As stated you could either get a refund of cash or exchange it for a voucher. If this is not applicable, you could exchange the purchase product for a different product of the same value or a higher value. No difference will be paid in case the exchange is made for a product of a lower value. The option will be communicated either via an e-mail provided by you to us or through a contact number which you have notified us. The Company is not responsible for any incorrect or mis-leading contact details. You will have a period of 2 (two) days to confirm your decision to us. In the event we do not receive any communication from you then your opportunity to obtain a refund, return or exchange will lapse.
Refunds are processed in 30 (thirty) working days but in case of payments by Cheque or Demand Draft, additional days may be required to dispatch and for the funds to be credited to your account.
Apart from these, in the case the original manufacturers/producer/reseller provide any specific warranty, then, those will be applicable subject to Your compliance with the warranty terms mentioned therein. With respect to the warranty offered by the original manufacturer /producer/reseller, the Company would not be responsible or liable for the same. Your claims will have to be raised with the original manufacturer /producer/reseller. If feasible, the Company may provide reasonable assistance in this regard.
This policy is only for customers in India and we won't be able to provide exchange, returns or refunds to our international customers due to prohibitive shipping costs & govt. duties and levies.
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Lenstrade.com - Online eyewear megastore for Contact Lenses, Sunglasses and Eyeglasses. Shop online from the latest collections of eyewear, featuring the best brands. Lenstrade.com is an ultimate online destination to buy eyewear of your choice, delivered right at the comfort of your doorstep.We are an authorized dealer for all our products and we believe in fair price policy. We do-not artificially jack up prices and then pitch deals giving false hope. We are committed to deliver the best online shopping experience imaginable. Our Online optician will assist you in selecting the most suitable pair of eyewear that fits you.
We have large collection of latest brands and lifestyle products. Get great discounts and save your money by buying from lenstrade.com. We feature a wide range of products and services from thousands of national, international and regional brands. There is a wide assortment of products across categories like branded sunglasses, eyeglass frames and contact lenses. Pick from a large collection of sunglasses brands such as Rayban, Emporio Armani, Oakley, Persol, Marc Jacobs, MauiJim, Joe Black and many more...Lenstrade.com is the shopping destination for millions of online users across the country.